Contact Us

Member/Customer Service

Toll Free: 1.844.529.3760
Please note that our main customer service number (above) is the designated number for submitting oral requests.

Email: customerservice@mwmaplan.com
Fax: 1.844.335.4191

Non-Member/Enrollment

Toll Free: 1.855.919.0827 (TTY: 711)
Email: sales@mwmaplan.com
Fax: 1.844.335.4890

Company Headquarters
2300 Fall Hill Ave, Suite 308b
Fredericksburg, VA 22401

Telephone lines are open 8 a.m. to 8 p.m., seven days a week. You may reach a messaging service on weekends from April 1 to September 30 and holidays. Please leave a message, and your call will be returned the next business day.

Mailing address and phone number for written customer service, appeals and grievances requests:

Mary Washington Medicare Advantage
PO Box #7118
Troy, MI 48007

Toll Free: 1.844.529.3760 (customer service)
Fax: 1.844.335.4191 (customer service)
Fax: 1.844.335.3777 (appeals)


Interested in Learning More About a
Mary Washington Medicare Advantage (HMO) Plan?

Talk with a Licensed
Medicare Advisor

Discuss your options with a local, licensed Medicare advisor.

Attend a FREE
Medicare Seminar

Learn more about our Medicare Advantage plans at one of our FREE local or online seminars.

Request Your FREE
Information Kit

Download your FREE Medicare Advantage info kit or request a copy in the mail.

Schedule a
Personal Consultation

Get all your questions answered in a one-on-one appointment with a licensed Medicare advisor.

+
ENROLL NOW